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OnScreen counselling is the trading name for a company of counsellors who provide video counselling to the public.

You will have the opportunity to choose a therapist who you feel is right for you and he/she will support you. You can ask the OnScreen Counselling team for support and advice if you need assistance to choose a counsellor. If you need more help, please contact us on enquiries@onscreencounselling.com.

The simple answer is that this is a different process and is more psycho-educational and not for individuals in severe distress. With Zoom, our online video call software, with a good connection, it can feel as if you are in the same room. If you have any enquiries please feel free to contact us on enquiries@onscreencounselling.com or by phone on 07538119644.

If you are looking for a counsellor, you can search here by gender or topic. You choose your counsellor and check their availability. You book a ten minute free consultation with your chosen counsellor using their calendar. This calendar will show their availability. The counsellor will contact you to confirm. During the initial consultation, if you are both happy with the arrangement, you can then book your next full length session, which you can secure via payment with PayPal.

Each counsellor will set their own rate per session, with a minimum of £35 per session. Payment is via PayPal.

We are not currently registered with any insurance companies, but this may change in the future.

We do not currently offer concessions.

Counselling is a regular appointment at a set time with someone who has your best interest at heart and is building a rapport and relationship with you, helping you to achieve your goals. They are there to listen to your concerns, but not necessarily able to help in an emergency. Depending on the crisis, if you cannot wait to speak to your counsellor, we advise calling your GP or calling 111.

Computer, laptop or tablet with and a reliable Internet connection. Zoom does not require you to create an account or download anything onto your computer. It is also available to use with variable bandwiths, including low bandwiths which makes it more reliable than other videocall software.

You will be able to instantly confirm an appointment.

This is seen as a process, and in order to see the maximum benefits you must attend all 6 sessions.

Initially you will book 6 sessions as agreed by your counsellor.

Yes.

Yes, you will have a 10 minute consultation before your sessions commence.

Through email.

We do not currently offer discounts for paying in advance.

This will be addressed during your initial consultation, ensuring everything remains confidential.

The UK.

Your therapist is bound by ethical guidelines to keep what you say in your sessions confidential. Although our site is secure, we cannot guarantee that every videocall session is 100% confidential due to the nature of the Internet. We use Zoom videocalling software which has a higher standard of confidentiality than other software such as Skype. It used by the couples counselling organisation Relate for their online work.

Hopefully during your initial assessment you will have built a rapport and if there are any conflicts of interests you will have the option to change at the end of the 6 sessions. You may want to bring up your feelings about your therapist with them in a session, as this could be a valuable part of the process.

Six initial sessions, and further sessions can be discussed with your counsellor.

Each session will be 50 minutes, the rates are explained above under ‘Payments’.

A professional service maintaining confidentiality and an opportunity to explore your feelings and concerns.

Cancellation within 48 hours will incur full charges, however prior cancellations will not be charged.